Effective Date: 1st Jan. 2025

At Whitehall Inn, Camden, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website, services, and property.

1. Information We Collect

We may collect the following types of information:

1. Personal Information: Name, address, phone number, email address, payment details, and other information provided during booking or check-in.
2. Booking Details: Dates of stay, room preferences, special requests, and travel companions.
3. Website Usage Data: IP address, browser type, referring site, pages viewed, and access times, collected through cookies or similar technologies.
4. Communications: Any messages, feedback, or inquiries submitted via our website, email, or phone.

2. How We Use Your Information

We use your information to:

1. Process and manage reservations and payments
2. Communicate booking confirmations and updates
3. Provide customer service and respond to inquiries
4. Send promotional offers (with your consent)
5. Improve our website, services, and guest experience
6. Comply with legal obligations

3. Sharing of Information

We do not sell or rent your personal information. We may share your data with:

1. Trusted service providers (e.g., booking platforms, payment processors) under strict confidentiality
2. Legal authorities when required by law, court order, or to protect our legal rights

4. Cookies and Tracking Technologies

Our website may use cookies and analytics tools (like Google Analytics) to understand usage patterns and enhance functionality. You may disable cookies via your browser settings, though some features may not function properly.

5. Data Security

We implement industry-standard security measures to protect your personal data. While no system is completely secure, we strive to maintain your privacy and safeguard your information.

6. Your Rights

You have the right to:

1. Access, update, or correct your personal data
2. Request deletion of your data (subject to legal or business requirements)
3. Withdraw consent for promotional emails at any time

To exercise these rights, please contact us at stay@whitehallmaine.com

7. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on our website with the updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Whitehall Inn

52 High St, Camden, ME 04843

Email: stay@whitehallmaine.com

Phone: (207) 236-3391